Export guide
Shipping outside the European Union? Here is everything you need to choose the right pallet, comply with ISPM 15 and avoid customs blockages — wherever in the EU you load.
Any pallet made of raw (unprocessed) wood destined for export outside the European Union must be treated under the ISPM 15 standard and carry the IPPC mark. Without that mark, your goods will be refused at customs — with expensive consequences: refusal, destruction, fines, delays.
A common scenario: an exporter sends a container to Morocco on second-hand EPAL pallets without ISPM 15 treatment. The container is blocked at the port of Casablanca. The bill: three weeks of delay, demurrage charges, on-site re-treatment, a damaged customer relationship. All to save a few euros per pallet.
That is the standard rule: any shipment of wood packaging to a country outside the EU requires ISPM 15 compliance. More than 180 countries are signatories of the IPPC convention. Checks are particularly strict in the United States, Canada, China, Australia and North Africa. See the full 2026 country list →
Portugal: requires ISPM 15 even for intra-EU shipments. The reason: the pinewood nematode (Bursaphelenchus xylophilus) is endemic on Portuguese territory. Any wood pallet entering Portugal must be treated, from any EU country.
United Kingdom: since Brexit (1 January 2021) the UK is a third country. ISPM 15 is mandatory in both directions — EU to UK and UK to EU.
French overseas territories: shipments from mainland France to the French overseas departments (Guadeloupe, Martinique, Réunion, French Guiana, Mayotte) are also subject to ISPM 15 — worth knowing if your goods transit through a French site.
Switzerland: exempt in practice — wood packaging manufactured in the EU circulates freely to Switzerland without ISPM 15 marking, under a bilateral agreement.
Some materials are exempt because their manufacturing naturally eliminates harmful organisms: plywood, particle board, OSB, MDF and moulded wood (pressed-fibre pallets). If you use these materials, no treatment or marking is required.
For a one-way export shipment where the pallet does not come back, you have three options:
The most rational choice for one-way exports. Low unit cost, ISPM 15 treatment included, compliant on delivery. Pick the build strength to match your load: light (400 kg), semi-heavy (750 kg) or heavy (1,000 kg).
If your load exceeds 1,000 kg or your customer requires an EPAL, you can use an EPAL pallet with ISPM 15 treatment. Bear in mind: sending an EPAL on a no-return export means writing off a valuable, reusable pallet. It is justified only for heavy loads or contractual requirements.
In the chemical and petrochemical industry, CP pallets are often contractually required. They can be treated ISPM 15 on request. The CP3 model (1140×1140 mm) is specifically designed to optimise sea containers.
The IPPC mark is the only recognised proof. It must be visible on at least 2 sides of the pallet and contain:
The IPPC logo (stylised wheat ear) — the country code (e.g. FR for France) — the registration number of the treating company — the HT code (Heat Treatment).
Everything about the marking: our complete ISPM 15 guide →
For intra-EU shipments (Portugal excepted), ISPM 15 treatment is not mandatory. One caveat: if your customer later re-exports your pallets outside the EU, they will need to be compliant. We recommend ordering ISPM 15 treated pallets as a precaution.
Request a quote →Your pallets must be treated and marked ISPM 15 before export. Heat treatment (HT) heats the wood to a core temperature of at least 56 °C for 30 minutes. At DirectPAL, all our one-way pallets are delivered with ISPM 15 included. For second-hand pallets, treatment is available on request.
Order ISPM 15 pallets →Marked pallets, treated dunnage — you are ready to export. Remember to keep your supplier's treatment certificate: the customs authorities of the importing country may ask for it.
Need more pallets? →ISPM 15 applies to ALL raw wood thicker than 6 mm: pallets, crates, dunnage, separator boards. A single non-compliant piece in the container can block the entire shipment. Have all your wood packaging checked and treated.
Contact us →Portugal and the French overseas departments are exceptions that many exporters discover too late. Since Brexit, the United Kingdom too. Check systematically.
ISPM 15 does not only cover pallets. Crates, wooden bracing, separator boards — any raw wood thicker than 6 mm is in scope. One non-compliant wedge in a container of compliant pallets is enough to block the whole shipment.
If an EPAL pallet is repaired with 3 or more elements replaced, it must be re-treated and re-marked. An old IPPC mark on a repaired, untreated pallet can be refused at customs.
At DirectPAL, all our one-way pallets include ISPM 15 treatment. For second-hand EPAL, treatment is available on request. We provide the treatment certificate with every delivery — and your whole file can be handled in English. Request an export quote →